VCARE Academy – 14-Day Refund Policy
At VCARE Academy, we are committed to delivering high-quality learning experiences and customer satisfaction. If for any reason you are not satisfied with your purchase, you may request a refund within 14 days of your original transaction date, subject to the terms below.

Eligibility for Refund

You are eligible for a refund if:
 

• You contact us within 14 calendar days of your purchase.

• You have not accessed more than 20% of the online course content or downloaded significant course materials.

• The request is for a self-paced course, certification, or digital product purchased through our official website.

Non-Refundable Situations
Refunds will not be issued in the following cases:
 

• If the refund request is made after 14 days from the purchase date.

• If more than 20% of the course content has been viewed or accessed.

• For live sessions, masterclasses, or workshops once the event has started or materials have been shared.

• For printed books or physical materials once they have been shipped.

• If the course or program was purchased at a discounted or promotional rate, unless otherwise stated.

How to Request a Refund

To initiate a refund, please email our support team at [support@vcareacademy.com] with the following details:
 

• Full name

• Order number

• Course or product purchased

• Reason for refund request

Our team will review your request and get back to you within 5 business days.
 

Refund Processing

If approved, the refund will be processed to your original payment method within 7–10 business days, depending on your bank or payment provider.
 

Need Help?

If you have any questions about our refund policy or need assistance, feel free to contact us at support@vcare.international or use the contact form on our website.